A Quick Lesson in Using 9-1-1(PDF)

Mission Statement

The Lexington County Communications Center strives to utilize a team of professional Telecommunicators who provide excellent customer service to any person needing assistance.  The core values of our mission statement are professionalism, courtesy and respect. 

Vision Statement

To be recognized as a trusted and respected agency by those we serve and our peers.

Functions of the 9-1-1 Center

Assist all citizens and visitors by answering emergency and non-emergency calls, dispatching, and maintaining records.  Provide medical pre-arrival instructions to assist callers in giving help to the sick and injured before medical personnel arrive.

Rave:   The Rave 911 Suite provides 9-1-1 teams and first responders with the critical capabilities needed to increase situational awareness, handle emergencies quickly and improve outcomes with.

SMART911:  With Smart911, you can provide 9-1-1 call takers and first responders critical information you want them to know in any kind of emergency.When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen and the 9-1-1 call takers can view your addresses, medical information, home information, description of pets and vehicles, and emergency contacts. You can provide as much or as little information as you like.Smart911 is a national service meaning your Smart911 Safety Profile travels with you and is visible to any participating 9-1-1 center nationwide.

CodeRED:  With CodeRED, state and local agencies can deliver geo-targeted, time-sensitive information to individuals who have registered to receive alerts. Notifications can be sent via email, SMS, voice, mobile app push notifications, IPAWS and more depending on the severity of the situation. Watch our video for an overview of what CodeRED can do for you, your family and your community.

Please do not call 9-1-1 unless you have an emergency.

If you need an officer for a non-emergency response, please contact your local law enforcement agency by calling their published telephone number. 

If you call 9-1-1 and do not have an emergency, please tell the operator. If you do not speak with an operator to tell us you don't have an emergency, we will have to send a Police officer to make sure. If we send help where no help is needed, we may not have units available to respond to real emergencies.

Hiring - Call Taker Positions Available - APPLY HERE

Office Directory:

Sharmel Miller, Chief of Communications
     Phone: (803) 785-8180

Angie Gunter, Deputy Chief of Communications
     Phone: (803) 785-6193

Melissa Patrick, Training Coordinator
     Phone: (803) 785-8614

Lee Heaton, Compliance Manager
     Phone: (803) 785-6164

, Accreditation Manager
     Phone: (803) 785-8613

Amanda Harris, Senior Administrative Assistant
     Phone: (803) 785-8613